Category: Recruitment Operations

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Human Capital ROI: Can You Make the Link Between Your People and Your Business Outcomes?

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Editor’s note: This post was originally published on June 11, 2024 and has been updated to include several key trends shaping the landscape of Human Capital ROI in 2025. Most traditional talent acquisition and human resources performance metrics, such as cost per hire and turnover rate, don’t predict organizational performance. So, what metrics should you track… Read more »

Recruiting Metrics to Measure When You’re Hiring for Mission Fit

All organizations want an accelerated hiring process to deliver high-quality talent faster. However, prioritizing speed and efficiency above all else can often counter an organization’s mission, especially if that mission demands a more nuanced, candidate-centered approach.Let’s say you have to choose between two applicants for a job. The first applicant truly understands what your customers… Read more »

Mission Possible: How AmeriHealth Caritas is Delivering a High Touch Candidate Experience While Recruiting at Scale

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Hiring for empathy, with empathy, while still remaining operationally efficient is tough for any talent function to master. Bill Musman, VP of Talent Acquisition at AmeriHealth Caritas, shares his ideas for recruiting passionately while steering a mission-driven organization at full speed.AmeriHealth Caritas, a managed care organization of six million members, provides health coverage to vulnerable and… Read more »

Beyond the Template, Beyond the Resume

There is a common sentiment among talent acquisition professionals when it comes to candidate outreach and engagement: personalization is key. Templates, old methodologies and automated messages come across as dull and lazy. Recruiters are already getting a bad rap so why are so many still using outdated techniques for communications?It’s time to move past these… Read more »

Are You Ready to Re-Imagine Recruiting?

While we are all still wrapping our heads around the impact social distancing has had on every facet of life we now need to start planning for “undistancing” ourselves. Weeks ago, those of us in HR and recruiting were focused on hiring in a job seekers world. Now, we are facing hiring in a Covid… Read more »