To support the delivery of our cloud-based SaaS platform and related Services, JobSync, LLC (“JobSync”) engages third-party service providers that may process Client Data (including Personal Data) on our behalf. These third parties are known as Sub-Processors.

JobSync evaluates the security, privacy, and confidentiality practices of all Sub-Processors prior to engagement and executes legally binding data processing agreements to ensure they meet our rigorous security standards and comply with applicable Data Protection Laws.

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As our business grows and evolves, the Sub-Processors we engage may change. In accordance with our Data Processing Agreement (DPA), JobSync will provide at least thirty (30) days’ advance notice before a new Sub-Processor is authorized to process Personal Data.

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Infrastructure, Security & Monitoring

The following Sub-Processors provide the core cloud infrastructure, database hosting, error tracking, and security networks that power the JobSync platform.

 

Sub-Processor Purpose of Processing Processing Location(s)
Amazon Web Services (AWS), Inc. Cloud infrastructure, primary data hosting, and security. US / EU
Microsoft Azure Cloud infrastructure, hosting, and Active Directory integration. US / EU
Cloudflare, Inc. Content Delivery Network (CDN), DDoS mitigation, and DNS security. US / EU (Global Edge)
F5, Inc. Penetration testing, application security, and traffic monitoring. US
Functional Software, Inc. (Sentry) Application error tracking and performance monitoring. US
MongoDB Cloud infrastructure, data hosting. US / EU
Rackspace Technology, Inc. Web infrastructure and managed hosting security. US
MontyCloud, LLC Cloud architecture framework management and assessment. US

Platform Operations & Communications

The following Sub-Processors provide specific functionalities within the JobSync platform, including communications, scheduling, and AI processing.

Sub-Processor Purpose of Processing Processing Location(s)
Twilio Inc. (Twilio / SendGrid) Routing and delivery of SMS and transactional Email communications. US
Campaign Monitor Email marketing and communication distribution. US
Cal.com, Inc. Calendar synchronization and interview scheduling infrastructure. US
OpenAI, LLC Artificial Intelligence processing to power JobSync’s AI recruitment features. US

Customer Support, Analytics & Business Operations

The following Sub-Processors are used by our internal teams to provide customer support, manage client relationships, and analyze platform usage. (Note: These primarily process Client “User Data” rather than Candidate Data).

Sub-Processor Purpose of Processing Processing Location(s)
HubSpot, Inc. Customer Relationship Management (CRM) and client communications. US
Zoho Corporation Client Support ticketing and issue resolution tracking. US
Slack Technologies, LLC Internal team communication and support operations. US
Zoom Video Communications, Inc. Client meetings, support calls, and video conferencing. US
Fireflies.ai Meeting transcription and note-taking for client support and onboarding. US
Google LLC (Google Analytics) Platform analytics and usage tracking. US / EU
Google LLC (Looker Studio) Data visualization and business intelligence reporting. US / EU
CookieYes Cookie consent management and compliance tracking. US / EU

Important Note Regarding Third-Party Endpoints and Publisher Sites

The JobSync platform is designed to seamlessly integrate with and distribute data between third-party Job Boards, Publisher Sites, and Applicant Tracking Systems (ATS).

These third-party platforms—including but not limited to Workday, Oracle (Taleo), Indeed, ZipRecruiter, and Glassdoor—are NOT Sub-Processors of JobSync. When a Client utilizes JobSync to distribute jobs or route candidate data to or from these external systems, the Client directs that data transfer. These third-party entities operate as independent Data Controllers or as direct processors for the Client. JobSync is not responsible for the privacy practices of these third-party endpoints, and their processing of Personal Data is governed by their own respective terms of service and privacy policies, as outlined in our Main Subscription Agreement (MSA).