Maximizing Human Capital Investment for the Ultimate ROI: What Employers Need To Know

Talent Acquisition is the one function that makes all other roles in a company possible. Yet it is the single most inefficient function in every company. And the most important. And the most underfunded.

Crafting the story of your human capital ROI (HCROI) and by extension the ROI of your technology, services, and process initiatives allows HR and TA leaders to remain competitive. Understanding your HCROI allows HR and TA leaders to drive meaningful change and optimization in their human capital acquisition and retention approaches.

On April 25th at 11 a.m. EDT / 8 a.m. PDT / 4 p.m. BST, author, professor, and CEO of HCMoneyball, Dr. Solange Charas, returned to the JobSync Recruitment Roundtable to take a deep dive into the impact of elevating HR and TA’s role in driving business growth and revenue.

We discussed:

  • The Human Capital Investment (HCI) KPIs to track and how they can be leveraged to improve HR and TA practices and policies
  • How to measure human capital investments as related to revenue
  • Ways to quantify the revenue impact of HR and TA initiatives and
  • How to identify the most impactful areas to focus future spend

And so much more!

Dr. Solange Charas
Founder and CEO
HCMoneyball, LLC

Dr. Solange Charas is a senior-level human resources expert with 30+ years of experience as a consultant, practice leader, top corporate executive, and board director across all industry sectors. She was the chief human resources officer at Havas Worldwide, Benfield Group, and Praetorian Financial Services Group, and held senior-level positions at Ernst & Young, Arthur Andersen, and Towers Watson. She served on the boards of two public companies holding the chairperson’s role for the Audit and Remuneration Committees. She is a Distinguished Principal Research Fellow with The Conference Board. Charas is the founder and CEO of two organizations: Charas Consulting (2000) and HCMoneyball (2018).

Charas is a recognized expert in the area of human capital analytics and developed proprietary approaches to create and manage high-performing teams as well as technology-enabled solutions to quantify the return on investment of human capital. She is experienced in leading large and diverse programs and staff. She has extensive international experience, including competency in five languages.

She earned a Ph.D. in Designing Sustainable Systems from Case Western Reserve University, an MBA in Accounting and Finance from Cornell University, and a BA in International Economics from the University of California, Berkeley.


She has authored and been cited in over 175 practitioner articles, including “Why Men Have More Help Getting to the C-Suite” in Harvard Business Review, and chapters in The Handbook of Board Governance eds. I and II by Richard LeBlanc, and the upcoming Coaching the Team at Work by David Clutterbuck. Her research has been cited in more than forty academic articles.

Source: Columbia SPS School of Professional Studies

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